Aapka data, aapka bharosa
Privacy policy
You hand us your Aadhaar, your thumb, your photos and your bills. That's a lot of trust for a small shop. Here's exactly what we do with it, in plain words.
Last updated: 21 September 2026
1. Who we are
Sachin Telecom is a shop at 22/187, Rajdhani Marg, Modern Colony, Anand Nagar, Shuklaganj, Kanpur 209861. We operate as an authorised Fino Payments Bank mini branch and an authorised CSC (Common Service Centre). For any question about this policy, call or WhatsApp 096960 12345.
2. What we collect, and why
Banking (AEPS, micro ATM, deposits, account opening)
- Aadhaar number and fingerprint for AEPS withdrawals, deposits and balance enquiry. Your fingerprint is captured by a certified device and sent directly to the bank's system for UIDAI authentication. We never see, store or copy the biometric.
- Debit card and PIN for micro ATM withdrawals. You type the PIN yourself on the device. We can't see it and it is never stored.
- Aadhaar, PAN, mobile number and photo to open a Fino account. These go to Fino Payments Bank under their own privacy policy.
- Beneficiary account details for money transfers, used only to complete that transfer.
CSC and government services
- Whatever the specific form needs: Aadhaar, PAN, certificates, marksheets, bank passbook, photos, land records. We enter these into the official CSC / Digital Seva or state portal for that service and nothing else.
- Your mobile number, so the OTP and the status of your application reach you.
Printing, PVC cards and lamination
- Files you send on WhatsApp, a pen drive or show on your phone. We use them only to print what you asked for.
Mobile store
- Your name and phone number on the bill, so we can honour replacements and warranty.
This website
- The website itself sets no cookies and has no analytics. The embedded Google Map may set Google's own cookies; see Google's privacy policy for that.
- If you tap a WhatsApp or call button, your conversation with us happens on WhatsApp or your phone network, under their terms.
3. How long we keep things
- Files sent for printing: deleted from our phone and computer within 7 days of the job, sooner if you ask.
- Copies of documents used for CSC or bank forms: kept only as long as the application is in progress, or as long as the bank / CSC rules require us to keep a record. After that they're shredded or deleted.
- Transaction receipts: kept as the bank requires for audit. These contain masked numbers, not full Aadhaar or card numbers.
- Bills for accessories: kept for the warranty period.
4. Who we share with
Only the organisation that the job needs: Fino Payments Bank for banking, the CSC / Digital Seva portal and the relevant government department for government services, and the insurer for an insurance policy. We never sell or rent your details, and we don't share them with marketers.
5. Your rights
- Ask us what we hold about you and we'll tell you.
- Ask us to delete a file or a copy and we'll do it, unless a bank or government rule requires us to keep it.
- Ask us to correct anything wrong on a form we filled.
Just message 096960 12345 on WhatsApp or come to the counter.
6. Keeping it safe
Our phone and computer are password-locked. Fingerprint devices are the certified, encrypted kind the bank issues. We don't keep photos of your Aadhaar on WhatsApp longer than the job needs. If something ever goes wrong with your data, we'll tell you directly and quickly.
7. Children
Services for a minor (a child's Aadhaar, scholarship, school forms) are done only with a parent or guardian present, and their details are handled the same careful way.
8. Changes
If we change this policy, the date at the top changes. Big changes get a notice at the counter too.